🛡️ Safe Gaming

At class10 Responsible Gaming Commitment

Gaming should be a source of fun, not stress. class10 gives you all the tools and support you need to build healthy gaming habits — so you always stay in control.

18+ Only 24/7 Support Safe Gaming Tools Responsible Betting

Gaming is for entertainment only. If you feel like you're losing control, take a break now and reach out for support — support@class10.bet

Age Verification Is Mandatory
Set a Betting Limit
Self-Exclusion Available
Expert Counselling Services
Ad Opt-Out

Class10 believes online gaming should be an enjoyable form of entertainment — a way to unwind from the pressures of daily life, not a source of problems. Our relationship with millions of players across Bangladesh goes beyond business; it is built on trust and responsibility.

Responsible gaming isn't just about betting less. It means knowing your limits, sticking to a budget, taking breaks when needed, and asking for help when necessary. All responsible gaming tools and support at class10 are available free of charge.

On this page, we cover everything — how to build healthy gaming habits, recognise the signs of a problem, and where to find help when you need it. Our goal is for every class10 player to have a safe and enjoyable experience.

class10's Core Principles: Gaming is for entertainment, not a source of income. Never chase your losses by increasing your bets. Before every wager, ask yourself — can I afford this?

Warning Signs of Problematic Gaming

Problem gaming rarely appears overnight — it builds gradually. That's why it's important to recognize the signs early. If you or someone close to you shows any of the symptoms below, please take them seriously.

Warning Signs Signs Do's
Financial Betting beyond your budget, borrowing money to play, or wagering money meant for bills Set Your Spending Limit
Behavioural Being unable to stop gaming, repeatedly telling yourself "just one more time" Set a Time Limit
Mental Anger, frustration, or restlessness after a loss; the urge to win back what you've lost Take a Break
Social Hiding your gaming from family and friends, or lying about it Tell Someone You Trust
Physical Trouble sleeping, skipping meals, or spending long hours in front of a screen Take a Self-Exclusion
Professional Losing focus at work or school, and prioritising gaming over other responsibilities Seek Help
Seeing one or more signs on this list is nothing to be afraid of. Acknowledging the problem is the first step toward solving it. Contact class10 for self-exclusion or support — we're here for you.

Self-Assessment

Answer the following questions honestly in your mind. Being truthful with yourself is what matters most.

1
Do you find yourself spending beyond your set budget and regretting it afterwards?
2
Do you feel the urge to chase your losses by placing more bets?
3
Are you putting gaming ahead of work, family, or relationships?
4
Do you feel irritable, restless, or empty when you can't game?
5
Have you ever lied to or hidden your gaming from family or friends?
6
Do you turn to gaming to escape life's pressures or emotional distress?
Result: If you answer "Yes" to two or more of these questions, take a break right away and contact the class10 support team. Remember — asking for help takes courage.

Class10's Responsible Gaming Tools

Class10 provides a range of effective tools to help you maintain healthy gaming habits. They're accessible at any time through your Account Settings — no hassle required.

Deposit Limit Set a maximum daily, weekly, or monthly deposit limit.
Betting Limits Set a maximum limit on the amount you bet per wager.
Session Time Limit Set a limit on how long you play in a single session.
Loss Limit Your session will automatically end once you reach a set loss amount.
Cooling-Off Break Temporarily suspend your account for anywhere between 24 hours and 30 days.
Self-Exclusion An option to stop gaming long-term or permanently.
Ad Blocking Unsubscribe from promotional emails and turn off notifications.
Activity Report View your gaming history and detailed spending records.
How to use: After logging in, go to Account Settings → Responsible Gaming. All tools are available in one place. Reducing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

How to Set Limits the Right Way

Setting limits isn't about stepping away from gaming — it's part of playing smart. A solid budget plan helps you enjoy the experience for longer.

  • Set a Monthly Entertainment Budget Decide what portion of your monthly entertainment budget you can comfortably allocate to gaming — and stick to it. That amount should never need to go up.
  • Set a Daily Session Time Limit Stick to a rule of no more than one or two hours of gaming per day. Use a timer or alarm to keep track.
  • Set Your Loss Limit in Advance Decide in advance how much you're willing to lose in a session before you stop — and stick to it, no matter how much it feels like the next one will turn things around.
  • Know When to Stop Chasing wins with bigger bets is a common mistake. Once your set time or budget is up, take a break — even if you're on a winning streak.
  • Review Your Reports Regularly Use class10's activity reports to review your spending and playing patterns once a week.

What Is Self-Exclusion & How to Request It

Self-exclusion is an option that lets you temporarily or permanently close your own account. It's not a sign of weakness — it's proof that you're being honest and responsible with yourself.

Class10 offers several self-exclusion options:

  • Cooling-Off Period: Take a temporary break for 24 hours, 7 days, or 30 days.
  • Short-Term Exclusion: Account suspension for 1 to 6 months.
  • Long-Term Exclusion: From 6 months up to 5 years.
  • Permanent Closure: An option to permanently close your account.
Once self-exclusion is active, your account cannot be reactivated before the set period ends — so think it through carefully. In the case of permanent closure, your account can never be recovered.

To activate self-exclusion: go to Account Settings → Responsible Gaming → Self-Exclusion. Or email us directly at support@class10.bet — we'll take action within 24 hours.

Minor Protection

Class10 strictly prohibits gaming by anyone under the age of 18. Age verification is mandatory at registration and confirmed through identity documentation during the KYC process.

If you're a parent, here are some steps you can take to keep your child away from online gaming:

  • Install parental control software on your devices (e.g. Net Nanny, Kaspersky Safe Kids).
  • Keep your class10 account password secure and out of reach of children.
  • Have an open conversation with your children about the risks of online gaming.
  • If something seems off, report it to support@class10.bet — we'll act on it straight away.
If a Minor Is Detected: The account will be immediately closed and any deposited funds will be returned. Providing false information during registration at class10 is a punishable offence.

Support Centre & Counselling

You don't have to face a gaming problem alone. Beyond class10's own support team, there are professional organisations that offer free help.

  • class10 Support: support@class10.bet — responses within 3 business days, or within 24 hours for urgent matters.
  • Gamblers Anonymous: An international support group for those seeking recovery from gambling addiction.
  • GamCare: Free counselling and support services for gaming-related issues.
  • BeGambleAware: Information and support on responsible gaming.
Seeking help takes courage. If you feel gaming is having a negative impact on your life, take action today. class10 will be with you every step of the way.
Our Commitment

Why class10 Believes in Responsible Gaming

We believe that when a healthy gaming culture is built, everyone wins — players, families, and society alike.

Full Transparency

At class10, every player can view their full gaming history, win/loss statistics, and detailed spending records — completely free of charge. No hidden information.

Player Controls

From deposit limits to self-exclusion — you're in control at class10. Lowering a limit takes effect instantly; raising one requires a 24-hour waiting period, for your own protection.

Strict Age Verification

Age is verified at every step, from registration through KYC. Minors are not permitted to play at class10 — this rule applies without exception.

24/7 Support

Our dedicated team is always on hand for any responsible gaming questions or concerns. Email us at support@class10.bet

Behaviour Analysis

Class10's automated system detects unusual gaming behaviour and proactively alerts players when needed. We're always watching out for you.

Licensed Platform

Class10 is a licensed gaming platform that adheres to international responsible gaming standards. We are committed to honoring the trust you place in us.

Play Responsibly, Play Happily

Sign up at class10 and enjoy a safe, transparent, and enjoyable gaming experience. Your protection is our top priority.

বাংলা