Class10's Privacy Policy

Class10's Privacy Policy applies to all individuals who use class10's services via our website, mobile app, or any other digital channel. This policy has been drafted in accordance with Bangladesh's Information and Communication Technology Act and international data protection standards (GDPR).

We believe collecting or using data without user consent is unethical. Every data collection process at class10 is carried out with your full knowledge and awareness.

• This policy applies to all sub-services and products under class10.
• When visiting third-party websites, that site's own privacy policy will apply.
• If significant changes are made to the policy, you will be notified via your registered email or SMS.
• The Bengali version of this policy is the legally authoritative text.

Class10 only collects information that is necessary to operate our services. We have no interest in unnecessary or excessive data. A detailed breakdown is provided below:

Class10 does not collect data without reason. Every piece of information we collect has a specific, legitimate purpose. The key reasons are outlined below:

• Account Management: To handle registration, login, identity verification, and security.
• Payment Processing: To process deposits and withdrawals securely.
• Legal Obligations: To comply with AML (Anti-Money Laundering) regulations and all applicable laws.
• Service Improvement: To improve your experience and identify issues on the platform.
• Customer Support: To resolve your complaints and queries quickly.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Personalized Experience: To show you promotions and offers tailored to your preferences.

Class10 never sells your personal information or shares it with unauthorized third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: With bKash, Nagad, Rocket, and banking partners — solely to process transactions.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Technology Partners: With cloud hosting and cybersecurity providers — but only the data necessary to operate those services.
• Legal Obligations: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: With industry-wide fraud prevention networks where necessary.

All third-party partners are contractually bound to uphold the same privacy standards as class10. They may only use your data for specified purposes and cannot use it for their own benefit or share it with others.

Class10 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help us remember your preferences.

Cookies used by class10:

• Essential Cookies: Required to maintain login sessions and core site functionality. Disabling these will prevent the site from working properly.
• Functional Cookies: To remember your language, preferred games, and interface settings.
• Analytics Cookies: To understand which parts of the site are most used and to improve our services.
• Security Cookies: To detect fraudulent activity and bots.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some class10 features to stop working.

Class10 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

Every class10 user has full ownership of their data. We respect these rights and make them easy to exercise.

To exercise these rights support@class10.bet Please email us and we will respond to your request within a maximum of 30 business days. Identity verification may be required in some cases.

Class10 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately.

Age verification is mandatory when registering on class10. Through the KYC process, submitted documents allow us to confirm that every account holder is of legal gaming age.

• Date of birth is verified at registration.
• Additional identity documents may be requested in suspicious cases.
• If a minor is identified, the account is closed immediately.
• Parents or guardians concerned about a minor's account may contact us at support@class10.bet.

Class10 has implemented the highest technical and organizational safeguards in the industry to protect your data. In practice, we maintain the following layers of protection:

• 256-bit SSL Encryption: All website and app connections are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Data Center Security: Servers are protected by both physical and digital security measures.
• Regular Penetration Testing: Third-party experts conduct regular vulnerability assessments.
• Access Control: Only authorized personnel have access to specific data.
• Real-Time Monitoring: 24/7 cyber threat monitoring is active.
• Encrypted Storage: All stored sensitive data is kept encrypted at all times.

If you believe there has been unauthorized access to your account, change your password immediately and notify us at support@class10.bet.

This Privacy Policy may be updated as class10 grows or in response to changes in applicable law. For any significant changes, we will notify you through the following channels:

• A notification will be sent to your registered email address.
• A notice will be displayed on the website's homepage.
• The date of any changes will be updated at the top of the page.

Continued use of class10 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please contact our data protection team:

• Email: support@class10.bet
• Response time: Within 3 business days
• Important Note: Initial response within 24 hours

We take every complaint seriously and work to resolve it as quickly as possible.